Best Airport Shopping

London's Heathrow Airport continues its success by winning the 2018 Award for the World's Best Airport Shopping, based on landside and airside shopping facilities voted for by airport customers in the World Airport Survey. Singapore Changi Airport takes 2nd place with Hong Kong International Airport in 3rd place.
The World's Best Airport Shopping
1London Heathrow
2Singapore Changi
3Hong Kong
4Doha Hamad
8Rome Fiumicino
9Paris CDG
About the World Airport Awards

The Skytrax World Airport Awards are voted for by air travellers in the largest, annual global airport customer satisfaction survey. The survey is operated as an independent study, with no entry fees or charges to any airport, and the Awards ceremony is also provided to winning airports at no cost. The use of award logos and related information is free of any charge.

The 2018 Awards are based on 13.73 million airport survey questionnaires completed by over 100 different nationalities of airline customers during the survey period. The survey operated from August 2017 to February 2018, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The Survey was available in English, Spanish and Chinese language options.

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